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Contracts & compliance

Everything in writing, before we start

No handshake pricing, no verbal extras. Here's exactly how we contract, invoice and warranty our work.

Ontario compliance

The rules we work under

Consumer Protection Act

Written contracts for work over $50, with a clear scope, price and completion date.

10% estimate variance rule

A final invoice cannot exceed the written estimate by more than 10% without your written approval.

10-day cooling-off period

Direct agreements signed in your home may be cancelled within 10 days of receiving the written contract.

Construction Act holdback

A 10% statutory holdback is retained and released after the lien period expires.

WSIB coverage

Clearance certificates are provided on request before work begins.

Licensed trades

Electrical, plumbing and gas work is performed by licensed contractors and inspected as required.

Change orders

Scope changes are priced first

Additional work — new scope, discovered conditions, upgraded selections — is documented on a change order showing the added cost and any schedule impact. Work does not proceed until you sign it. That is the only way a project price moves.

Warranty

What we stand behind

Workmanship warranty

2-year workmanship warranty covering our installation, including framing, drywall, taping and finish work. Manufacturer warranties on supplied materials are passed through to you.

Exclusions

  • Normal settling cracks and seasonal movement
  • Moisture or water damage from sources outside our scope
  • Client-supplied materials and fixtures
  • Damage from misuse, neglect or third-party alterations

HST registered · WSIB clearance certificate provided before work starts · $2,000,000 general liability — certificate of insurance on request

Start with a clear, written quote

Tell us about the space, priorities and timeline. We'll review the project, define the scope and provide a written quote you can make a decision on.

Request Quote